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Choose a sign-in method

Set the same authentication mode on API and Web. Local accounts are the release template’s default; Hybrid adds organization sign-in without removing the password form.

ModeLogin pageUse it when
LocalEmail and passwordYou want an independent account store
OidcOrganization sign-inAll interactive users should use the identity provider
HybridEmail/password and organization sign-inYou need both account types or are introducing SSO

The application setting is Authentication__Mode. Values are explicit and case-insensitive. There is no Auto mode in this release.

The supplied Compose file hard-codes Local. Add an environment override to both services when changing it. A setting in .env has an effect only when your Compose file passes it into the container.

The first-run wizard creates the initial local administrator. It needs no SMTP or identity provider. That account signs in with the email and passphrase chosen during setup.

Configure Hybrid while establishing your external users and role assignments. Verify the organization-sign-in path before choosing OIDC-only access.

The browser OIDC path uses the Authentik configuration namespace and callbacks. Follow the OIDC guide for its required settings.

The API also retains Microsoft Entra bearer-token validation. That is separate from the browser provider flow; setting AzureAd values alone does not configure the Web login button. An existing Entra identity system can be federated into Authentik using its supported source integration.

Signing in establishes the user’s identity. Roles and organization assignments determine which records and actions they can use.

Local accounts and verified external identities share that access model. Matching email addresses do not merge accounts or grant access. Customer contacts, login identities and role assignments serve different purposes.

CLI and MCP connections use separately issued integration credentials. A browser session or password is not an API bearer token.

RatelDesk 0.1.2-beta.17 · Reviewed 2026-10-30
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